Privacy Policy

1. Who We Are

Foundry Grove, LLC dba Foundry Grove Bookkeeping ("Foundry Grove Bookkeeping," "we," "us," or "our") is a bookkeeping and financial services company based in Arlington, Texas (Dallas–Fort Worth area). We serve small business owners across multiple industries through our website at foundrygrove.com.

Email: [email protected]  |  Phone: 972-848-1924 or 1-877-412-3115
700 Highlander Blvd. #505, Arlington, TX 76015

2. Information We Collect

We collect information in the following ways:

• Personal information — name, email address, phone number, mailing address, and business name submitted through contact forms, booking requests, email opt-ins, or free resource downloads.
• Financial information — when relevant for bookkeeping services, we may collect transaction data, invoices, bank statements, or financial records with your consent and as part of your service agreement.
• Billing information — payment card details or ACH information collected securely through our payment processors. Foundry Grove Bookkeeping does not store full card numbers; all billing data is handled by PCI DSS-compliant processors.
• Communication data — emails, contact form submissions, phone calls, and text messages exchanged with us.
• Usage data — IP address, browser type, device type, pages visited, and time on site, collected via cookies and Google Analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage bookkeeping, consulting, and training services
• Respond to inquiries and schedule appointments
• Send appointment confirmations, reminders, and service updates
• Deliver free resources, tools, and kits you requested
• Send our email newsletter and educational content (unsubscribe any time)
• Process payments and send receipts
• Customize content and improve our website and services
• Comply with applicable legal and tax obligations

4. Business Text Messaging Disclosure

We may use text messaging to send appointment reminders, service updates, or responses to your direct inquiries. We will never use text messaging for unsolicited promotional campaigns.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers necessary to operate our business. This includes sharing billing information with payment processors to facilitate your transactions:

• Stripe – payment processing for consulting and training appointments booked through Acuity Scheduling
• Ignition – payment processing and client agreements for ongoing bookkeeping service engagements
• Acuity Scheduling – appointment booking and scheduling
• Mailchimp – email marketing and list management
• HubSpot – CRM and client relationship management
• Zapier – workflow automation between platforms
• Google Analytics – website traffic and usage analysis
• QuickBooks / Xero – accounting and bookkeeping software

Each provider is contractually required to handle your data only as directed and in compliance with applicable privacy laws. They may not use your data for their own marketing purposes.

We may also disclose information if required by law, court order, or to protect the rights, property, or safety of Foundry Grove Bookkeeping or others.

6. How We Protect Your Information

We use secure technologies and industry-standard best practices to protect your information, including encryption, secure portals, and access controls. Your data is only accessible to authorized personnel and is never sold or disclosed for marketing purposes. Payment data is handled exclusively by PCI DSS-compliant processors (Stripe and Ignition).

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze traffic. You can adjust your browser settings to refuse cookies or receive alerts when they are being used. Disabling cookies may affect certain site features.

We use Google Analytics to understand how visitors use our site. This data is aggregated and does not personally identify you. You may opt out via the Google Analytics Opt-out Browser Add-on.

Our free resource tools use browser localStorage to remember whether you have unlocked gated content during your session. This data stays on your device and is not transmitted to us.

8. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations (including IRS recordkeeping requirements), and resolve disputes. Client financial records are typically retained for a minimum of 7 years. Marketing opt-in data is retained until you unsubscribe.

9. Your Rights and Choices

You have the right to:

• Request access to the personal data we hold about you
• Correct, update, or delete your personal information
• Withdraw consent for marketing communications
• Opt out of marketing emails at any time using the unsubscribe link in any email
• Opt out of text messages at any time by replying STOP
• Request that we not sell your data (we don't — but you have the right to ask)
• File a complaint with a regulatory authority if applicable

Texas residents may have additional rights under the Texas Data Privacy and Security Act (TDPSA). To exercise any of these rights, contact us at [email protected].

10. Children's Privacy

Our website and services are intended for adults operating or managing a business. We do not knowingly collect personal information from individuals under 13 years of age. If you believe a child has submitted information to us, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.